Welcome everyone! I am placing this link in the chat for the end of this webinar so that you have it: http://napasonomasbdc.org/evaluation

Patty Marken

Real Estate Broker in Sonoma

Hi all! I'm Jasmine, and I recently started running the social media for Petaluma Community Acupuncture. I'm looking forward to this :)

Heather Post- starting a business selling items to help celebrate baby’s first holidays

Hello, sorry I won't be able to have video or audio today. I'm a LEED AP (consultant for green building and sustainability), and also a Realtor.

Jason Podsednik- Admin Asst at Dawn Ranch Lodge in Guerneville

Hello, I’m Rosie Ho, from Rosie Day Spa, Sacramento.

I’m Bryce - I own a video production company in Northern California

Hi, I am Cynthia and I am planning on starting a laser engraving business. This class interested me as I know the importance that social media has for businesses.

This is awesome! Welcome everyone!

I am a jewelry maker/metalsmith and will be launching a new website in a week. I need to up my social media game.

I want to learn more about this platform, I have a business account that I cannot attach to my business page on facebook, It wants me to open a new business page under the name of my Instagram account. Need help!

This is Ludovic, I started a winemaking consulting business and I am interested in learning ways to utilise Instagram for networking. Not selling any products at this point, just consulting business. I use Facebook and LinkedIn. I have an Instagram account, but not active on it.

Will you show us where to tag please

Hi, my name is Eglantine. Im a winemaker and started my own wine brand last year. I just opened the ecommerce part of my website and would like to understand how to use IG to create more interest, curiosity and traffic on my website and hopefully sales.

you might address this later, but regarding hashtags I’ve heard both 1) use popular hashtags so it might be more likely to be seen, or 2) use hashtags that aren’t widely used so it’s less likely to be lost in the shuffle so to speak. thoughts as to which is better?

Does everyone see my profile or is this private?

I was wondering the same Heather

how many # is too many?

sometimes if I feel like I'm doing too many I either space them out with a . . . so they're only seen if the viewer clicks "show more" or put them in a comment

Can I just register for business instagram only?

its like a public broadcast

people can interact in real-time with the video

same question as Rosie — want to link to my Facebook business page

I don't use it, especially since I'm not one of the professionals of our business, so I can't answer a lot of the questions

videos seem to be too long for our audience

Im not using it yet. Im not sure what to talk about

Will anyone really see me? Is it worth doing?

is five minutes or less good?

5 min is too long.....

30 seconds is good

Reels might be right for you!

I’ll check it out

video should be short, entertaining and educational if possible.

are there Ana

analytics

what is Reels?

For info about your account? There are insights that you can look at, which Ed said he'll get into

that gives you information about who sees your post and how they interacted with it

Did they visit your page, answer your questions (for stories), if they scrolled/swiped past it or read what you have to say, etc

So any videos can go to stories or a post?

Later.com?

what about using your business name as a hashtag?

how do you search hashtags?

is live pushed to the top?

So my feed is from anyone I’m following

where do you bookmark?

I don’t have all those options on my schreen

Push REELS to make them or to see any that come from those I’m followers?

when it comes to tagging locations, is it better to tag our business location (if we have a store) or something more general, like the town name

So I have a personal account already. Do I go to settings to create a biz account?

how did you get there?

how did you get to that screen?

it was under the plus sign

thanks

Thanks, great class! Have an appt.

Instagram wants to link to wrong facebook page, what do I do to fix this. I want it to go to my FB Business page

post regularly and don’t post and not respond

reels

Later.com

I previously didn’t really understand the purpose of stories, this helped

seconded, later.com

it wants to set up a new page on facebook

The importance of hashtags

don't underestimate time involvement.

How important videos are on platforms.

http://napasonomasbdc.org/evaluation

Insights

How do you interact with people after posting. If no comments and only like on your post, how do you do?

spend time learning how to navigate and don’t give up

Thank you, Ed!!

I've got to go - thank you Ed!

how do you decide who to follow (individuals and/or businesses)?

Thank you Ed

Can I come back to a previous post and add #?

Can I unfollow someone later?

How many time can I share the same post or put the same story?

what is the best way to get a conversation started?

would you allow anyone/everyone to follow the business?

or are there situations you should delete a follow request?

After I create , how people find me?

How to ask people to follow?

how do I contact support on Instagram?

when someone tag you on their post, what can you do more than sharing it?

Can you comment or share a post where you are tag weeks later?

how can you control competition "pirate" negative comments?

Thank you

thank you!

Thank you, Ed.

thank you

thank you!

thank you!!!

thank you

thanks

You bet! Take care everyone!